Refund Policy

We want you to feel confident shopping curated supplements. This Refund Policy covers returns and refunds for orders placed with San Diego Supplements.

Eligibility

• Contact us within 14 days of delivery to request a return or report a problem.
• Unopened products in original packaging may be eligible for return when required by applicable law or when we approve the request.
• Opened supplements generally cannot be returned for hygiene and safety reasons, except where defective or incorrect items were shipped.

Damaged or incorrect items

If your order arrives damaged, missing items, or incorrect, email us with your order number and photos within 7 days of delivery. We will arrange a replacement or refund as appropriate.

How refunds work

Approved refunds are issued to the original payment method. Processing times depend on Shopify and your bank or card issuer (often several business days after we process the refund). Shipping fees are non-refundable unless the return is due to our error.

Cancellations

If your order has not yet shipped, contact us as soon as possible — we will try to cancel it. Once shipped, the order falls under the return rules above.

Questions

For return authorization or refund status, reach out through our Contact page with your order number. See also our Shipping Policy for delivery timelines and tracking.